OUR CORE SERVICES
A wide range of service options including;
- Airport to airport
- Airport to door
- Door to airport and
- Door to door service and pricing options.
- Consolidation, palletization and direct to consignee service.
- Competitive economy air freight forwarding services
- Online shipment visibility via cargo track and trace.
- Customs broker inclusive and broker select options
- International direct freight; Less than Container Loadand Full Container Load(LCL/FCL)
- Flexible final delivery options via IFLN Trade Networks carrier portfolio
- A wide range of service options including;
- Door to door
- Door to port
- Port to door
- Port to port
- Customs brokerage consolidation services to reduce fees and speed customs clearance
- Shipment visibility via cargo track and trace.
Sales & Reservations
Our highly experienced and proactive sales team will help achieve your goals by carrying out a wide variety of sales activities that include:
- Existing customer retention
- New customer development
- Targeted sales campaigns
- Market Research, Agent Sales, Off-line Sales, Interline Sales, Consignee Sales, Telephone Sales, Advertising
- Periodical Visits - Close Contacts, Trade Receptions, Promotions
- New Product Research
- Airport Warehouse and Ramp Supervision
- Liaison with the Airline, cargo handling agents, ground handling companies and Customs.
- Adherence to the Airline's and Governmental security instructions.
- Adherence to Priority List
- Arranging weight and measurement checks.
- ULD Loading and ensuring maximum utilization.
- Aircraft Loading.
- Dispatching pre-alerts to all receiving stations
Red Star Freight professional financial and accounting systems provide the following services:
- Provision of bank guarantees
- Billing and collection services
- Operation of customized billing and payment systems IATA CASS, warehouse billing etc.
- Timely remittance of monies due
IT & Admin
- Liaison with the Airline, Airport handling agents and forwarders.
- Cargo Reservations.
- Priority Reservations.
- Technical Enquiries.
- Security Advice.
- Post Flight Information.
- Cargo Tracing - Claims.
- Airway bill distribution - Stock Control.
Special Project Management Services
- Import Financing / Procurement.
- Dangerous goods handling.
- Air temperature/controlled freight.
- Clearing and Forwarding.
- Multimodal transport services.
- Dedicated or part aircraft charters.
- Multiple flexible cross-dock and distributions scenarios.
- Document preparations.
- Cargo insurance arrangements.
- Warehousing and Last Mile Delivery capabilities.
- Cargo handling and Documentation.